Interjet Internet Broadband Disclosures

Interjet Internet Broadband Disclousers

Broadband:
Broadband or high-speed Internet connection allows users to access the Internet and Internet-related services at far faster speeds than “dial-up” services. Broadband speeds vary greatly based on the technology used and the degree of service requested.

1. 1. Provision of Internet Services in all circumstances within 24 hours

1. 2. In all circumstances, fault repair/restoration time is within 5 to 6 hours for flexibility areas.

1. 3. Shifting/Relocating of our Internet Connection within 24hr

1. 4. Billing complaints resolved within 24hr

1. 5. Accessibility of call or customer care or network team 24×7

1. 6. Time taken for refund of Deposit after closures 99% within 24hr

1. 7. Broadband users will benefit from a network sharing ratio of 8:8 in network characteristics.

SME:
Our INTERJET-Internet Small-Medium Enterprise (SME) Business Services works with:

1. 1. Provision of Internet Services in all circumstances within 24 hours

1. 2. In all circumstances, fault repair/restoration time is within 5 to 6 hours for flexibility areas.

1. 3. Shifting/Relocating of our Internet Connection within 24hr

1. 4. Billing complaints resolved within 24hr

1. 5. Accessibility of call or customer care or network team 24×7

1. 6. Time taken for refund of Deposit after closures 99% within 24hr

1. 7. Small-Medium Enterprise (Business) users will benefit from a network sharing ratio of 1:4 in network characteristics.

ILL:
Our INTERJET-Internet Leased Line (ILL) Services works with:

1. 1. Provision of Internet Services in all circumstances within 24 hours

1. 2. In all circumstances, fault repair/restoration time is within 5 to 6 hours for flexibility areas.

1. 3. Shifting/Relocating of our Internet Connection within 24hr

1. 4. Billing complaints resolved within 24hr

1. 5. Accessibility of call or customer care or network team 24×7

1. 6. Time taken for refund of Deposit after closures 99% within 24hr

1. 7. Internet Leased Line (ILL) users will benefit from a network sharing ratio of 1:1 in network characteristics