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We hear your valuable
Feedback from you
An ISP service evaluation survey is a way for customers to express their dissatisfaction and suggest areas for improvement.
feedback form
Thank you for contacting our Interjet. Please help us better serve you by completing the following questionnaire:
Overall, how do you feel about your experience with Interjet as your Internet service provider?
Excellent
Very Good
Good
Fair
Poor
How would you rate Interjet for ease of installation and use of Internet ?
Excellent
Very Good
Good
Fair
Poor
In speaking with your support representative, how would you rate the following aspects?
Friendliness
As friendly as I expected
friendly
Average
Less friendly than I expected
Unfriendly
N/A
Interest in solving your problem
As interested as I expected
Very Interested
Interested
Neither interested nor uninterested
Uninterested
Was your problem solved on this call?
Yes
No
If your answer to the previous question was no, why?
The problem was caused by a piece of software other than [ISP] software.
The problem was due to a network or server outage.
The problem was with my system or Fber lines.
I got transferred to someone who could fix my problem.
I got frustrated and decided it was not worth fixing my problem.
The rep lacked the knowledge to resolve the problems with my [COMPANY] software and connection correctly.
Thank you for completing the survey. If you require further assistance, please send an e-mail to
[email protected]
. We can also be reached at 8870-100-100. 24 hours a day, 7 days a week.
Submit a feedback
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